Case study / Commercial / Retail

Queenstown Central.

Queenstown Central, Frankton. Painting works across stages two, three, and four.

Queenstown Central is the staged retail centre at Frankton that has reshaped the basin's everyday trade. We delivered the painting to stages two, three, and four, working alongside the head contractor and the centre's progressive opening calendar. Each stage handed over to occupied tenancies and brought additional trade into the centre, which meant the painting on the next stage happened with shoppers already in the building next door.

Type
Multi-stage retail centre
Scope
Painting works to stages two, three, and four
Region
Queenstown
Sector
Commercial / retail
Specifier
Project architect and head contractor
The interior mall at Queenstown Central, bakery and food tenancies either side of a polished concrete walkway under a curved timber ceiling

The brief.

The brief was to deliver consistent painting across three sequential stages, on the head contractor's master programme, to a finish standard that matched the architectural design intent and the centre's brand expectation. Three constraints shaped the work.

First, sequencing. Stage two could not affect stage one's trading. Stage three could not affect stages one and two. Stage four had the same constraint stacked again. By the final stage, the painting was running alongside a substantially trading centre, with the hoarding, the access routes, and the noise plan governed by the centre management's expectation of a guest-facing environment.

Second, scale. The centre is large. Multiple tenancies per stage, common areas, facades, signage substrates, hoarding, back-of-house plant rooms. Each substrate carried its own specification. The crew size, the daily output, and the documentation pack had to scale with the work.

Third, design coordination. The retail centre is a coordinated design product, not a generic shed. Colour and sheen had to match the architect's intent across multiple substrates. The hand-off into each tenancy fit-out had to deliver a base finish that the tenancy's own fit-out contractor could build on without rework.

The work.

We worked closely with Cube Contracting and the head contractor's site supervisors across each stage. The painting was sequenced against the master programme: substrate preparation as the building envelope and the partition build progressed, primer and undercoat applications as the trades following us moved into their windows, and topcoat applications late in each stage to deliver a final finish before tenancy fit-out.

Common-area surfaces ran on a specified Resene build. Plasterboard prep to a level appropriate to the lighting and the centre's finish expectations. Hand-skimming at any stopping defect that would carry through under finish coat. Hand-cut detail at the architraves, the reveals, and the column wraps. Primer, undercoat, and two topcoat applications. Daily site reports, including weather and ambient conditions logged for the spaces where exterior elements were being painted.

Facade and exterior work programmed around the weather. Substrate-appropriate primer and topcoat builds for the cladding, the metalwork, and the soffits. DFT readings logged where the specification required them.

Hoarding graphics and tenancy frontage prep handled with the centre management's brand standard front-of-mind. Where hoarding was changing as the trading line moved through the stages, we worked through the swap-out in coordination with the signage installer.

Variations were documented and agreed in writing before they happened. Each stage's QA photography went into the site pack. Each stage's handover walk-through was attended by Cube Contracting, the centre management, and our project manager, with any items recorded and closed inside the agreed period.

The finish.

Stages two, three, and four sit as part of a coherent centre. Walk from one stage to the next and the colour, the sheen, and the detail at the column wraps read continuously. The hand-off into each tenancy fit-out delivered a base that did not need to be redone before the tenancy was opened. The hoarding came down on schedule.

The work is the kind of commercial painting that is invisible when it is right. Shoppers do not notice it. Operators do not call back about it. The centre management did not have to manage around it. That is the standard the brief asked for.

Cube has engaged Finesse Painting and Decorating for all painting, plastering, and decorating works since 2017. We undertake a combination of high-spec new builds, renovation, and residential repair works. During this time, we have been impressed with Peter and his team's commitment to quality and professionalism. Finesse understand the importance of specification, schedule, budget, and quality, and work well with us to ensure these are achieved on each and every project.

Matt Gorinski, Cube Contracting (client since 2017)

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