Commercial / Hospitality and Retail

Hospitality and retail. Where the environment elevates the experience.

In hospitality and retail, the environment is not a backdrop. It is part of what guests and customers pay for. The quality of a space, how it looks, how it feels, and how well it holds up over time, directly influences the experience of the people moving through it. Getting the specification and the delivery right matters because the result is always on show.

Finesse has spent years working in these environments. Porter's French Wash at Toast and Oak in Queenstown, a custom rust-effect system at Fancy Cow in Blenheim, refined contemporary interiors at Roki Collection, and full interior and exterior works at Queenstown Park Boutique Hotel and Hidden Lodge at Fern Hill. Each project required a different specification and a different approach to delivery.

What stays consistent is how we work. A named project manager on every job, clear communication with the operator or head contractor throughout, and variations agreed in writing before they happen. We plan around the programme, coordinate closely with other trades, and deliver to a specification that holds up in high-use environments. The work is scheduled to suit the project. The standard does not change.

Sector

What we do in hospitality and retail

Decorative and specialty finishes

Porter's, lime washes, customer paint systems, bespoke colour matching. We can suggest an interior designer if requested. The application is always sampled before it goes on the hero elevation.

Front-of-house work

Dining rooms, bars, lobbies, atriums, guest corridors and more. We can offer low-VOC Resene systems for occupied spaces.

Back-of-house work

Kitchen surrounds, service corridors, bathrooms. Specified systems for the substrate and the cleaning regime.

Multi-tenant retail centres

Common areas, tenancy fit-out paintwork, façade repaints, hoarding graphics, and signage substrate prep. Coordinated around the centre's schedule and the requirements of each tenancy.

Office fit-out and refresh.

Workplace projects can be done in occupied tenancies, with client preference applied. We can use low-VOC systems where the brief requires it. A clean, organised site at the end of every day.

Body-corporate coordination

Multi-unit residential blocks where the body corporate is the client and the residents are the audience. We communicate clearly with the owners before access, and keep the site tidy throughout. A consistent standard is maintained throughout.

Multi-site rollouts

National programmes where the same specification applies across multiple sites and regions. One standard, clear documentation and a finish sequenced through the rollout schedule.

Exterior and grounds

Cedar staining, weatherboard repaints, balustrades and decks, signage substrates. Scheduled around the operating requirements of the property.

Sector

Selected work

Featured projects

We are extremely satisfied with the quality of workmanship that Finesse has delivered on this project. The staff were professional to deal with, very approachable and considerate of our guests. Their work ethic was outstanding, willing to work late nights and weekends in order to complete rooms by certain dates.

Francisco Freire, Hotel Manager, Queenstown Park.

Coverage

Nationwide, travelling from seven bases.

Regional BaseWe Work Here Too

Whether it is a single venue or a national rollout, the first step is a conversation. Get in touch with us.