Commercial / Hospitality and Retail
Hospitality and retail. Where the environment elevates the experience.
In hospitality and retail, the environment is not a backdrop. It is part of what guests and customers pay for. The quality of a space, how it looks, how it feels, and how well it holds up over time, directly influences the experience of the people moving through it. Getting the specification and the delivery right matters because the result is always on show.
Finesse has spent years working in these environments. Porter's French Wash at Toast and Oak in Queenstown, a custom rust-effect system at Fancy Cow in Blenheim, refined contemporary interiors at Roki Collection, and full interior and exterior works at Queenstown Park Boutique Hotel and Hidden Lodge at Fern Hill. Each project required a different specification and a different approach to delivery.
What stays consistent is how we work. A named project manager on every job, clear communication with the operator or head contractor throughout, and variations agreed in writing before they happen. We plan around the programme, coordinate closely with other trades, and deliver to a specification that holds up in high-use environments. The work is scheduled to suit the project. The standard does not change.
Sector
What we do in hospitality and retail
Decorative and specialty finishes
Porter's, lime washes, customer paint systems, bespoke colour matching. We can suggest an interior designer if requested. The application is always sampled before it goes on the hero elevation.
Front-of-house work
Dining rooms, bars, lobbies, atriums, guest corridors and more. We can offer low-VOC Resene systems for occupied spaces.
Back-of-house work
Kitchen surrounds, service corridors, bathrooms. Specified systems for the substrate and the cleaning regime.
Multi-tenant retail centres
Common areas, tenancy fit-out paintwork, façade repaints, hoarding graphics, and signage substrate prep. Coordinated around the centre's schedule and the requirements of each tenancy.
Office fit-out and refresh.
Workplace projects can be done in occupied tenancies, with client preference applied. We can use low-VOC systems where the brief requires it. A clean, organised site at the end of every day.
Body-corporate coordination
Multi-unit residential blocks where the body corporate is the client and the residents are the audience. We communicate clearly with the owners before access, and keep the site tidy throughout. A consistent standard is maintained throughout.
Multi-site rollouts
National programmes where the same specification applies across multiple sites and regions. One standard, clear documentation and a finish sequenced through the rollout schedule.
Exterior and grounds
Cedar staining, weatherboard repaints, balustrades and decks, signage substrates. Scheduled around the operating requirements of the property.
Sector
Selected work
Featured projects

Painting to stages two, three, and four of this retail centre in Frankton, Queenstown. Programme sequenced around the staged opening of the centre, in coordination with the head contractor and the centre management.

Full interior and exterior redecoration of this hotel.

Entire outdoor area, roof, decks, balconies, and indoor lounge.

Porter's French Wash in a custom shade over Porter's Low Sheen 'Oaten' through the main dining space.

Custom rust-effect paint system, matched to the restaurant's design intent.

Painting works delivering a refined finish aligned with the project's premium architectural design.
We are extremely satisfied with the quality of workmanship that Finesse has delivered on this project. The staff were professional to deal with, very approachable and considerate of our guests. Their work ethic was outstanding, willing to work late nights and weekends in order to complete rooms by certain dates.
Francisco Freire, Hotel Manager, Queenstown Park.
Coverage
Nationwide, travelling from seven bases.
Regional BaseWe Work Here Too
Whether it is a single venue or a national rollout, the first step is a conversation. Get in touch with us.